Last updated 2026-10-29
1. Who the parties are
"Rankr" and "we" mean Gearlay, the provider of the service. "You" means the organization that creates an account and the people acting for it. "Candidates" are the people your organization invites to take an exercise; they are not a party to these terms, but section 7 applies to their use.
2. The service
Rankr lets your organization build interview exercises from AI output, send them to candidates, and score the results. We may change or improve the service and will not remove a feature you pay for without thirty days' notice. We aim for continuous availability but do not promise it; see section 9.
3. Accounts and organizations
- You must give accurate information and keep your sign-in email secure. Each person uses their own account; shared sign-ins are not allowed.
- Owners and admins of an organization can invite, remove and change the role of members, and are responsible for what members do.
- You are responsible for all content your organization uploads or generates, including candidate data and CVs, and for having the right to use it.
4. Acceptable use
You will not use Rankr to break the law, to discriminate against candidates on protected grounds, to probe or disrupt the service, to access another organization's data, to resell the service, or to send unsolicited messages. Exercises are scored with the help of AI; you agree that a person in your organization reviews and finalizes every score before it informs a decision about a candidate.
5. Plans, payment and changes
- Plans, allowances and prices are listed on the pricing page. Allowances reset on the first of each month, UTC, and do not roll over.
- Subscriptions renew automatically monthly or yearly until cancelled. Cancellation takes effect at the end of the paid period; nothing is deleted when a plan ends and the organization returns to the Free plan.
- Prepaid terms and extra assessment packs are one-time payments and are not refunded once used; an unused prepaid term can be refunded within fourteen days of purchase on request.
- Payments are processed by Stripe. Prices exclude taxes, which are added where required.
- We may change prices with thirty days' notice; a change applies from your next renewal.
6. Your content and our software
You own the data you bring and the exercises generated for your organization. You grant us the licence needed to store, process and display it to provide the service. We own the software, the exercise formats, the scoring methods and the starter library, and you may use them only within the service. Feedback you give us may be used without obligation.
7. Candidates
Candidates may use a link only for the exercise it was sent for and must not share exercise material. A candidate may ask the organization that invited them to see, correct or erase their data; the organization is responsible for answering, and Rankr gives it the tools to do so.
8. Data protection
Your organization is the controller of candidate data and we are its processor. The privacy policy describes what we process and the data processing terms form part of these terms for every organization.
9. Availability, warranties and liability
- The service is provided as is. We do not warrant that generated exercises are free of errors or that drafted scores are correct; both exist to be reviewed by you.
- To the extent allowed by law, our total liability for any claim in a year is limited to the fees you paid us in the twelve months before the claim, and we are not liable for indirect losses, including lost profits or hiring outcomes.
- Nothing limits liability that cannot be limited by law.
10. Suspension and termination
You can close your organization at any time from its settings, which erases its data after a thirty day grace period. We may suspend or end access for a material breach of these terms after notice, or at once where the breach endangers other customers or the service. On termination we erase your data within thirty days, except where the law requires longer retention.
11. Changes to these terms
We may update these terms and will notify organization owners by email at least fourteen days before a material change takes effect. Continued use after that date is acceptance.
12. Law and disputes
These terms are governed by the law of the country where Gearlay is established, and its courts have jurisdiction, without affecting the mandatory rights of consumers or employees under local law.
Contact
Questions about these terms go to rankr@localhost.